Privacy Policy

GENERAL

1. This Website with the URL of www.lotusamaze.com (“Website/Site”) is operated by Lotusamaze Solutions (“We/Our/Us”). We are committed to protecting and respecting your privacy. We collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws that relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
2. We collect your personal information in order to provide and continually improve our products and services.
3. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
4. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy.

HOW WE COLLECT THE INFORMATION

1. From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.
2. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as:
3. Information about your interactions with the products and services offered by our subsidiaries.

INFORMATION WE COLLECT

1. We collect information primarily to provide better services to all of our customers.
2. When you visit our Site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use Our products or services.
3. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.
4. We automatically collect information using “Cookies”. Cookies are small data files stored on your hard drive. Among other things, cookies help us improve our Site, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our Site.
5. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
6. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
7. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.

HOW WE USE INFORMATION

1. We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.
2. We use the information collected through this website as described in this policy and we may use your information to:
   • Improve our services, Site and how we operate our businesses;
   • Understand and enhance your experience using our Site, products, and services;
   • Provide customer support and respond to your requests, comments, and inquiries;
   • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
   • Communicate with you about promotions, upcoming events, and news about products and services
   • We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences;
   • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

COOKIES

1. To optimize our web presence, we use cookies. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps us to learn more about your interests and provides you with essential features and services, including:
   • Keeping track of items stored in your shopping basket.
   • Conducting research and diagnostics to improve the content, products, and services.
   • Preventing fraudulent activity.
   • Improving security.
2. Approved third parties also may set cookies when you interact with Our services.
3. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.
4. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services.

DATA SECURITY

1. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
2. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UID’s and login credentials to be transmitted securely.
3. We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
4. It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
5. The information you provide to us is shared on our secure servers.
6. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.

SHARING OF PERSONAL INFORMATION

1. We do not share your personal data with third parties without your prior consent other than:
2. To comply with laws or to respond to lawful requests and legal process;
3. To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies, and terms of use;
4. In an emergency, including to protect the personal safety of any person; and
5. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).